Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: December 2025
Introduction
Karuna Seva Foundation ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our organization.
By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website or services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Donation information and payment details
- Volunteer application information
- Event registration details
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Device information and operating system
- Website usage patterns and navigation data
- Cookies and similar tracking technologies
- Referral URLs and search terms
How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
- Process donations and transactions
- Manage volunteer applications
- Coordinate events and programs
- Provide requested services
Communication
- Send updates about our work
- Respond to inquiries
- Send donation receipts
- Notify about events and opportunities
Improvement & Analytics
- Analyze website usage
- Improve our services
- Measure program effectiveness
- Generate impact reports
Legal Compliance
- Comply with legal obligations
- Maintain financial records
- Protect against fraud
- Ensure tax compliance
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
We May Share Information With:
- Service Providers: Trusted third parties who assist in our operations (payment processors, email services, etc.)
- Legal Requirements: When required by law, court order, or government authorities
- Protection of Rights: To protect our rights, property, or safety, or that of others
- Partner Organizations: With your consent, for collaborative programs or events
- Successors: In case of merger, acquisition, or transfer of assets
Important Note:
We will never sell your personal information to marketers or unrelated third parties. All sharing is done only to fulfill our mission and legal obligations.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
SSL encryption for data transmission
Access Control
Limited access to authorized personnel
Secure Storage
Protected databases and servers
Regular Updates
Ongoing security improvements
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Review
Request access to your personal information we hold
Correction and Update
Request correction of inaccurate or incomplete information
Opt-out of Communications
Unsubscribe from marketing communications at any time
Data Portability
Request a copy of your data in a commonly used format
Deletion Request
Request deletion of your personal information (subject to legal requirements)
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used for targeted content (with your consent)
Contact Us About Privacy
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
contact@karunasevafoundation.com
📞 Phone
+91 8108100171
📍 Address
Karuna Seva Foundation
B-402, Magnolia Enclave, Nahar's Amrit Shakti
Chandivali, Mumbai - 400072, Maharashtra
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify users of significant changes via email or website notice
- Provide a reasonable notice period before changes take effect
Your continued use of our website after changes are made constitutes acceptance of the updated Privacy Policy.